Free shipping on all UK orders £500+

Shipping policy

Shipping Policy

Effective Date: 21 July 2026

Shipping Policy

At Western Tides, every order is prepared with the same care and attention that goes into crafting our products. Whether you're ordering a handcrafted fly rod or premium fishing accessories, we are committed to ensuring your equipment arrives safely and ready for your next adventure.

Order Processing

Orders are processed Monday to Friday, excluding public holidays.

Accessories & Apparel

Standard accessories and apparel that are held in stock are typically dispatched within 2–5 working days.

Made-to-Order Fly Rods

Many of our fly rods are individually built, finished or prepared to order. Typical dispatch times are 4–8 weeks, although this may vary depending on seasonal demand or the specific product ordered.

Every rod is individually inspected before dispatch to ensure it meets our quality standards.

Once your order has been dispatched, you will receive a confirmation email with tracking details.

Delivery

We use trusted courier services to deliver orders both within the UK and internationally.

United Kingdom & Isle of Man

  • Fully tracked and insured delivery.

  • A signature may be required upon delivery.

  • Typical delivery: 1–3 working days after dispatch.

Europe

  • Fully tracked and insured courier service.

  • Typical delivery: 3–7 working days after dispatch.

  • Customers are responsible for any local customs duties, VAT or import taxes where applicable.

North America

  • Fully tracked and insured courier service.

  • Typical delivery: 5–10 working days after dispatch.

  • Import duties, customs charges and local taxes remain the responsibility of the customer.

Rest of the World

We are pleased to ship to many destinations worldwide.

Shipping charges are calculated during checkout, and delivery times vary depending on your location and selected delivery service.

Customers are responsible for any local customs duties, taxes or import charges where applicable.

Packaging

Every Western Tides rod is carefully packed in its protective rod bag and aluminium travel tube before being placed inside a reinforced shipping carton designed for international transport.

Accessories and apparel are packaged with the same level of care to ensure they arrive in excellent condition.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery destination, parcel size, weight and selected delivery service.

Any applicable shipping charges will be clearly displayed before your order is confirmed.

Delivery Delays

While we work with trusted delivery partners, occasional delays outside our control may occur due to customs processing, adverse weather or other unforeseen circumstances.

If your order has not arrived within the expected delivery timeframe, please contact us and we will assist in tracking your shipment.

Damaged Deliveries

If your order arrives damaged in transit, please:

  • Notify us within 48 hours of delivery.

  • Retain all original packaging.

  • Send photographs of the parcel and any damaged items.

  • We will work with you to resolve the matter as quickly as possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Western Tides

Email: enquiries@westerntides.com

Wherever your journey begins—from the rivers of Britain to the wild waters of Canada, Iceland or beyond—we are committed to ensuring your equipment arrives safely and ready for adventure.

Last Updated: 21 July 2026